Useful Info

Welcome to Theo bungalows in Kriopigi – Chalkidiki! On behalf of the entire team, I would like to wish you a wonderful stay!

We are here to make your visit memorable and in case you have any special requests or are in need of something, please attend a Reception desk or call at number 100 from your room’s telephone or  (0030) 2374052152 . For any emergency during the night call me directly on (0030) 6976 282 282 and I will assist you.

The following information may be helpful to you during your stay with us:

•             Reception is located at the area in front of the complex and it is open from 08:00 am until 23:00. For any requests during the day feel free to contact us at the reception area and during the night in case of an EMERGENCY, please contact (0030) 2374052152.

•             Check out time: Due to the strict room cleaning and disinfection protocols which state that rooms must be vacant for at least 4 hours between each new arrival after a departure, therefore new times are as follows:

Check out: 11:00, Check in : 15:00

**It is essential that you provide us with your personal contact information such as home address, contact phone number, email address as we comply with all the conditions for confidentiality and storage of this information.

**The keys of your room, which you receive after the relevant disinfection has been done, you keep them throughout your stay and deliver them when you leave for the reception.

**Thermometry is necessary upon arrival at the hotel. In case you feel unwell during your stay, do not hesitate to mention it to the hotel staff. They are properly trained and will help you with whatever you need.

Note that cleaning and disinfection of the room after each departure is performed with a use of professional steamer appliances.

•             Internet is free of charge and it is available all over the complex. After you tap the settings on your phone, open Wi-Fi and connect to the theo Rooms Vouchers. The password is written on your room’s keys.

•             Safety Box in reception area is free of charge.

•             Pool Bar & Restaurant is open daily from 08:00am– 23:00 pm 

•            Meals schedules:

  • Breakfast: 8.00 – 10.00
  • Dinner: 19.30 – 21.30
  • A la carte: 10.00 – 22.00

•             To avoid crowding in the buffet all guests who booked breakfast, will receive an individual breakfast a la carte plate. 

•             We provide free sun-beds by the pool. Common pool will operate with a strict schedule from 10.00 until 19.00. You’ll be kindly advised upon your arrival that no more than 15 people at once are allowed in the pool area. Guests will be advised for physical distancing at least 1.5m away from other groups of people not traveling with them while standing at reception or circulating around the property.

•             We operate under a non-smoking policy inside the rooms (smoking is allowed in all outdoor areas).

•             Maid Service: Frequency of cleaning and sanitizing: Change of Linen will take place every 4 days (washed at a high temperature in accordance with NPHO guidelines) and the cleaning of the room after every departure. Kindly note that during that time it is mandatory the entire premises of the room to be vacant and no guests are allowed to remain in the room.

•             Please be aware that tap water in this area is not drinkable. It is, however, safe for bathing.

•             Should you require any additional service during your stay (such as car hire, boat hire, excursions, events, beauty services, etc.), please contact us at the Reception desk and we would be happy to assist you.

•             Check- out time is at 11:00 pm (late check-out upon availability), however if you wish to spend the rest of the day in the complex, you are more than welcome to do so.

** In the loungers of the pool please use your personal towels and before using the pool take a shower.

**Help for the protection of all of us by observing the appropriate distances, avoiding crowds and making use of personal protection measures (antiseptic - masks).

It is our utmost pleasure making sure everything is pleasant and comfortable during your stay.

We take great pride in our warm and friendly staff and we wish you a memorable and relaxing stay with us!

 

Kind regards,

Theo bungalows staff

              &

Rorros Eleftherios

Hotel Manager